Rules

Terms and Conditions

The Terms and Conditions specify the general terms, rule and method of sale carried out via the e-shop www.diagtruck.pl

All copyrights, intellectual property rights to the name, form templates, logo and images published on the e-Shop Website (except for certain images and logos belonging to third parties and used for advertising purposes of such entities) are the ownership of the company’s proprietor.

The e-shop www.diagtruck.pl is a place of sale of only brand new goods covered with 24 months warranty.

Orders:

The Client can place orders in the e-Shop via the e-Shop Website or electronic mail 7 days a week, 24 hours a day.

When placing the order via electronic mail, specify the name and quantity of products from among the products presented on the e-Shop Website and you contact details in the message sent to the following e-mail address: sale@diagtruck.plinfo@diagtruck.pl.

Telephone orders from the Clients are accepted from Monday to Sunday from 8.00 am to 10.00 pm, telephone number: +48 536535315

The order and the sale document is sent to the address specified by the Client using services of the carrier selected by the Client.

The standard shipment time for an accepted order is up to 24 hours. The shipment time can be extended in case of products not available in the warehouse.

Payments:

The prices presented on the e-Shop Website www.diagtruck.pl next to the given Product are gross prices and include the costs of delivery.

The offer presented by the Seller is not an offer under the Polish Civil Code – it is only an invitation to conclude the contract.

The e-Shop www.diagtruck.pl reserves the right to change the product prices included in the offer.

The Client can choose the following methods of payment for the ordered products:

  • bank transfer to the Seller’s bank account:

Bank details for the transfer:

EMAR Marzena Mazurkiewicz

MBank: 39 1140 2004 0000 3902 7419 4164

  • cash on delivery

Delivery:

The Seller undertakes to deliver the Product being the subject of the Contract of Sale free from any defects.

The orders are executed on business days and delivered by a courier company.

Expected delivery time: 1 business day

Guarantee:

The Seller is responsible towards the Client for physical or legal defects of the Product.

Should a defect be found upon receipt of the Product, the Client is requested to inform us about this fact sending an e-mail to the following address: info@diagtruck.pl. The Product will be immediately replaced with a product free from defects, and the costs of round-trip shipment will be covered by the Seller.

Warranty:

The Products sold by us are covered with 24 months warranty. Defects occurring within the warranty term will be repaired free of charge. Upon lapse of the warranty, we charge for the repairs and the costs can be specified only upon inspection of the defective device.

The warranty covers normal operation of the device. Mechanical damage is not subject to the warranty.

Returns:

The client can withdraw from the contract within 14 days from receipt of the ordered Product without statement of the reason.  The refund will be transferred to the bank account specified by the Client not later than within 14 days from acceptance of the Product. In case of Product return, the shipment costs are covered by the Buyer. We do not accept shipments requiring payment on delivery. Only full-value Products in their original packaging can be returned.
To exercise your right to withdraw from the contract, submit your declaration to the following e-mail address:
info@diagtruck.pl, or sent the form together with the returned Product.

Personal data protection:

The Seller processes Clients’ personal data for the purpose of order execution, provision of services via the electronic route or other purposes specified in the Terms and Conditions.

The data are processed exclusively in conformity with the law or consent granted by the Client. The Client provides the seller with their personal details voluntarily. Any person who provides their personal details to the Seller is entitled to access their content and correct them.

The Seller protects the entrusted personal data and makes all effort to secure them against unauthorised access or use. The Seller provides the Client’s personal data to the Supplier to the extent necessary to perform the Delivery.

 

In all matters not governed by these Terms and Conditions the relevant governing laws shall apply.

 

AdBlue is a registered trademark of Verband der Automobilindustrie (VDA) – German Automobile Industry Association. The word Adblue ™ is used on this website exclusive for illustration purposes. All and any references to Adblue ™ as a logo trademark are used only for presentation purposes.